Aircall
aircall.io
Best for Sales and support teams needing cloud callingFree trial
Aircall is a cloud-based phone system and call center platform designed for sales and support teams. It offers features such as call routing, IVR, call recording, and analytics, along with integrations for common CRM and helpdesk software like Salesforce, HubSpot, and Zendesk. The platform allows teams to manage inbound and outbound calls, monitor performance metrics, and collaborate through shared call queues and notes. Aircall is typically used by businesses looking to set up or scale phone-based customer support and sales operations without on-premise hardware.
- Call routing and IVR
- CRM and helpdesk integrations
- Call analytics and monitoring
Where Aircall ranks on SaaS Picks
Aircall appears in one ranking on SaaS Picks.
| Rank | Ranking | Link |
|---|---|---|
| 4/6 | Best Cloud Contact Center PlatformsContact Center | See entry → |
Alternatives to Aircall
Products SaaS Picks ranks in the same categories.
Aircall FAQ
- What is Aircall?
- Aircall is a cloud-based phone system and call center platform designed for sales and support teams. It offers features such as call routing, IVR, call recording, and analytics, along with integrations for common CRM and helpdesk software like Salesforce, HubSpot, and Zendesk. The platform allows teams to manage inbound and outbound calls, monitor performance metrics, and collaborate through shared call queues and notes. Aircall is typically used by businesses looking to set up or scale phone-based customer support and sales operations without on-premise hardware.
- Where does Aircall rank on SaaS Picks?
- Aircall is ranked #4 of 6 in Contact Center.
- Who is Aircall for?
- It is aimed at sales and support teams needing cloud calling. Listed capabilities: Call routing and IVR, CRM and helpdesk integrations, Call analytics and monitoring. Free trial.
- What are the alternatives to Aircall?
- SaaS Picks ranks Vonage Contact Center, Bright Pattern, Dialpad Ai Contact Center, Talkdesk, Cisco Webex Contact Center in the same categories as Aircall.
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